Frequently Asked Questions
1. Can we place an order over the phone?
Yes, absolutely! You can place your flower order by giving us a call. We’re happy to assist you with your selection and ensure your delivery goes smoothly. (954) 920-1899
2. Can we visit your flower shop in person?
Yes, you're welcome to visit us at our flower shop in Hollywood. We’d love to help you choose the perfect arrangement in person!
3. Are you a local business?
Yes, we are a proud local flower shop in Hollywood, Florida, serving the surrounding areas for more than 10 years with fresh, beautiful flowers.
4. Do you deliver outside of your standard delivery area?
We can sometimes accommodate deliveries outside our usual area, depending on the size of the order and the day of the week. Please contact us for more details.
5. What are your delivery hours?
We deliver flowers Monday through Saturday during business hours. For specific time requests, please let us know in advance, and we’ll do our best to accommodate them.
6. Can I schedule a flower delivery in advance?
Yes, you can schedule a delivery for a future date. We recommend placing orders early, especially for busy holidays like Valentine’s Day and Mother’s Day.
7. Do you offer same-day flower delivery?
Yes, we offer same-day delivery for orders placed before our daily cut-off time. Please call us to confirm availability.
8. Can I customize my flower arrangement?
Absolutely! We can tailor your arrangement to suit your preferences, whether it’s for a special event, occasion, or personal style.
9. What payment methods do you accept?
We accept major credit cards, debit cards, and online payments. If you visit our shop in person, we also accept cash.
10. Do you offer flower subscriptions or recurring deliveries?
Yes, we offer flower subscription services. Whether you want fresh flowers weekly, bi-weekly, or monthly, we can arrange a convenient plan for you.
11. What should I do if I have an issue with my order?
Customer satisfaction is our priority! If you encounter any issues with your order, please contact us right away, and we’ll work to resolve it quickly.
12. Do you provide flowers for weddings and special events?
Yes, we specialize in flowers for weddings, corporate events, and other special occasions. Contact us to discuss your vision, and we’ll help make your event beautiful!
13. Can I track my flower delivery?
At the moment, we don’t offer online tracking, but you can always call our shop for an update on your delivery status.
14. Do you offer floral arrangements for funerals or sympathy flowers?
Yes, we offer a variety of sympathy arrangements, including standing sprays, wreaths, and casket covers. We can deliver directly to the funeral home or the recipient’s address.
15. What types of flowers do you offer?
We offer a wide selection of fresh flowers, including roses, lilies, hydrangeas, and other flowers. While we strive to keep our inventory diverse, please note that some flowers are seasonal and may not always be available. You can check our website or contact us for current availability.
16. Are your flowers seasonal?
Yes, we offer both seasonal and year-round flowers. If you’re looking for something specific, please let us know, and we’ll do our best to accommodate your request.
17. Can I request a specific delivery time?
We will do our best to accommodate specific delivery time requests, but availability can vary. Please let us know your preferred delivery time when placing your order.
18. What should I do if I need to cancel or change my order?
If you need to cancel or make changes to your order, please contact us as soon as possible. We’ll assist you in making the necessary adjustments, subject to our policy.
19. How can I contact customer service?
You can reach our customer service team by phone, email, or by visiting our shop. For contact details, please visit our [Contact Us] page on the website.